Free Shipping Over €100
Yes, under the following conditions:
The order will be returned at your expense. Returns without a stamp are not accepted. More importantly: let us know why you are not satisfied! We strive to make all customers happy, if we fail, we would love to hear how we can make you happy next time! The product must be unused or undamaged; the product must not show any signs of use or external changes. The product may only be unpacked and/or used to the extent necessary to assess whether the product can be preserved. For hygiene and safety reasons, we cannot accept opened returned goods. The product will be returned at your expense. Unstamped return shipments are not accepted by us and will be at the sender's expense. Returned goods must be sent in the most original condition possible and, if possible, in the original packaging, with a copy of the invoice. The return shipment will be checked upon receipt. If the products or packaging are missing or damaged, the costs will be charged to the recipient. These costs will be deducted from the return amount. The refund of the order amount will be made within 14 days of receipt of the return shipment and is possible by bank transfer or through our website. If the order is not delivered to the buyer within 30 days from the date of the order, the buyer has the right to cancel the order. This does not apply if different delivery times have been discussed. Return costs The return costs of the return package are always for the customer's account.
Returns are possible if you have received a different product than you ordered. If the product was damaged in the shipment, it will be compensated if the purpose is too bad to be used.
Just because the product does not suit my taste is not a reason for a return, and therefore cannot be refunded.
If the product is defective or spoiled due to shipping delays, it must be returned (in its original packaging) within 3 days of receipt.
I have not received a receipt or order confirmation, what happens now?
It can happen occasionally! Sometimes emails get stuck in a SPAM filter. Please contact Adrie or Martina at Noten.nl and they will make sure your order confirmation is received.
In general, the right of withdrawal does not apply to the following products:
Created by Walnut World in accordance with the characteristics of the consumer;
One that is clearly personal in nature;
Due to its nature, it cannot be returned;
Perishable or perishable;
Naturally! We ship quickly, but it's no problem if your package is still in storage. As always: Caller is faster, so if you want to change your package, it's best to contact us by phone.
You can track your order using the Track and Trace code. You will receive this by email as soon as we deliver your package to DPD. If your package cannot be found or the DPD website does not show the correct status, please call Cevizdunyasini. We will help you find out where the package is.
DPD is responsible for the delivery of your order. As soon as you deliver the order to the DPD point (on our side), you will receive a Track and Trace code with which you can track the package. The delivery person is at the door but you are not at home? Then you will receive a note in your mailbox.
We send cargo to the following countries.
| Country | Standard Package (between 0 and 28kg) | Large Package (28kg and above) |
| Netherlands |
€ 7,00 |
€ 14,00 |
| Belgium | € 10,00 | € 20,00 |
| Germany | € 10,00 | € 20,00 |
| Luxembourg | € 10,00 | € 20,00 |
| Austria | € 15,00 | € 30,00 |
| Denmark | € 15,00 | € 30,00 |
| France | € 15,00 | € 30,00 |
| United Kingdom | € 15,00 | € 30,00 |
| Finland | € 20,00 | € 40,00 |
| Italy | € 20,00 | € 40,00 |
| Poland | € 20,00 | € 40,00 |
| Sweden | € 20,00 | € 40,00 |
| Monaco | € 20,00 | € 40,00 |
| Spain | € 22,00 | € 44,00 |
Your package will be delivered by DPD.
Monday
Tuesday
Wednesday
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